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FAQ

Frequently Asked Questions

Q. Is your hotel non-smoking?
A. There are a handful of smoking rooms, with the majority of the guestrooms being non-smoking. The     restaurant is 100% non-smoking according to Arizona Law.

Q. What is the charge for parking?
A. Parking is complimentary in the hotel’s lot.

Q. Are there nearby golf courses you can recommend?
A. Right next door to the hotel is the El Dorado Estates and Golf Course. The Golf Course is open to the     public. We also recommend Arizona National Golf Course, which is located about 15-20 minutes from     the hotel at the base of the beautiful Catalina Mountains. With Tucson being a golf destination, there     are dozens of courses throughout the city. Please visit http://www.visittucson.org/visitor/golf/ for     more information.

Q. What do your suites offer in terms of amenities?
A. We offer a host of amenitites that help set us apart. Below, please find a list of some of our special     features:
    - Separate Living and Sleeping rooms
    - Two TV’s - one in the living room and one in the sleeping room
    - Pull-out sleeper sofa in living room
    - Two phones with voicemail
    - Dual vanity bathroom with separate shower and bath tub
    - Work desk with executive chair
    - Complimentary wireless high-speed Internet access
    - Microwave
    - Refrigerator
    - Please visit our amenitites page for a full list

Q. What is your early/late check-in policy?
A. Early check-in upon availability only. Call the front desk the day of check-in to see if an early arrival     may be available. Rooms guaranteed to a credit card are guaranteed for arrival until 2:00 a.m.     Please feel free to contact the front desk for more info at (520) 721-7100.

Q. What is your pet policy?
A. Pets welcomed. $25 deposit – Refundable as long as there is no damage to the room. No size or     weight limit. There are several areas to walk your pet within the hotel grounds – call (520) 721-7100     for more information. Click here for more information.

Q. Do your guestrooms have wireless internet? If so, is it complimentary?
A. Complimentary wireless internet access is available throughout the property including guestrooms.
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